5 Best CRMs for Electricians in 2026 (Why You Need TWO Tools)

If you ask 10 electricians what software they use, 5 will say "ServiceTitan," 3 will say "Jobber," and 2 will say "A notebook in my truck."

But the most profitable electrical contractors (the ones doing $2M+ with 4 trucks) are using a different strategy. They realized that one tool cannot do everything.

They use a "Two-Engine" setup: One tool for the Field (Dispatch/Estimating) and one tool for Growth (Marketing/Leads).

The "Two-Engine" Strategy Explained

Most electricians make the mistake of looking for a "Unicorn" app. They want one app to do accounting, dispatching, marketing, and website hosting. ServiceTitan tries to be this unicorn, but it costs $400/month per user.

Instead, smart owners stack two specialized tools:

1. Ops Software (FieldEdge/Jobber): Tracks your trucks, parts, and invoices.
2. Marketing Software (HighLevel): Tracks your leads, reviews, and website chat.

1. FieldEdge: The Accounting Heavyweight

Best For: Companies with 3-20 trucks who live and die by QuickBooks.

FieldEdge (formerly dESCO) was built specifically for HVAC and Electrical. It is not a "generic" tool.

The Killer Feature: Live QuickBooks Sync

Most software "syncs" with QuickBooks once a night (or fails completely). FieldEdge has a patented "Live Integration." When a tech takes a payment in the field, it hits your QuickBooks file instantly. Your bookkeeper will love you.

2. Jobber: The Residential Favorite

Best For: Residential service work (Panel swaps, EV chargers, Fans).

If you don't do complex commercial bidding, Jobber is the best choice. It is fast, clean, and cheap ($49-$249/mo).

Why Electricians like it: It handles the "Customer Experience" perfectly. The "On My Way" texts include a photo of the electrician, which builds trust with homeowners before you even knock on the door.

The Limitation: It is weak on inventory. It won't track exactly how many wire nuts you have on Truck #4.

3. ServiceFusion: The Flat-Rate Option

Best For: Office-heavy teams (Dispatchers/Estimators).

Most software charges "Per User." If you have 3 dispatchers, an accountant, and a sales manager, that gets expensive. ServiceFusion charges a flat monthly fee regardless of how many office users you have.

The Grit: Speed Issues

Real talk: ServiceFusion has had performance issues. Reddit users in `r/accesscontrol` complain that the dashboard can take 10+ seconds to load a customer profile. In a busy office, that lag adds up.

4. Fergus: The "Trade Pricing" Specialist

Best For: Profit-focused electricians who lose money on materials.

Fergus comes from New Zealand/Australia but is growing in the US. Its superpower is Material Management.

It integrates with supplier price lists. When you build a quote, it pulls the *live* price of copper wire, not the price from 3 years ago. This ensures you never underbid a job because commodity prices spiked.

5. Knowify: The Commercial Project Manager

Best For: New Construction & Commercial Projects.

If you are wiring a new apartment complex, Jobber will fail you. You need AIA Billing (G702/G703). You need to track "Retainage" (money held back until the job is done).

Knowify handles these complex construction workflows perfectly. It integrates with QuickBooks Desktop (not just Online), which is crucial for larger construction firms.

Verdict: The Winning Combo

Don't look for a "All-in-One" unicorn. It doesn't exist.